20:32 19 Feb 20
I sell these and feel really good about these products. Our customers love them and we recieve nothing but positive feedback. I own one myself. I have the ice silver in a king and have had it for well over a year and it is still like brand new. I would like to address a few bad reviews that I have seen on this product. First of all, any stating that there is no warranty, is obviously a fake review, most likely by competitors. These come with a manufacturers warranty.... For the entry level memory foam it is 10 years, for the higher end its 20! Also customers that are upset about the no return policy at the stores... there is generally no returns on sale or clearanced priced items. Thats true for many retail stores. Our BoxDrop stores are exclusively at clearanced pricing. If you want a bed that you can return, go and pay full price on it, (over 4k) vs the 1k or however much you spent at your retailer. That is a pretty significant difference in amount. That is not a big problem for BoxDrop because customers know up front the deals and know that all sales are final. In most cases it is illegal to be able to resale a used mattress. There is a whole system in place regarding new mattresses to be rebagged for resale and its not cheap thus having to charge more for the mattress (like other retailers). That said, if there is a defect in the mattress, warranty covers a swap out. A lot of competitors also like to pretend that they were an upset customer and now cant return their mattress... I do agree that its not fun when you have an item that youre not happy with and you cant return it. That is another reason we want people to come to the stores and check them out in person, take their time and not rush into a decision. Thankfully, it has not been a problem for our store as we are very clear. The upside is you save a lot of money on a really good mattress. My advice when shopping anywhere: ask questions, take your time, and understand exactly the nature of your transactions. Regret buys are the worst! It is not good for the customers or a business. Lastly, if you buy from the sapphire sleep website, they do offer a sleep trial just in case anyone is interested. I believe its 101 days. Full price on these beds is a lot higher though as youre not buying them in bulk.
16:46 28 Jul 19
This Cool Phase is amazing. Better than my Temperpedic I returned. Saved a couple thousand. try it!
15:28 02 Jul 19
My Sapphire Sleep is AWESOME!
19:34 02 Jul 19
Have had my Sapphire Sleep Mattress now for 3 years and continue to love it! The cooling technology is amazing.. would purchase again
15:48 22 Feb 20
15:12 02 Jul 19
I personally have a California king cool phase. It's cooling and so supportive. By far the best sleep I've had.
13:50 02 Jul 19
Amazing mattress! I sleep like a baby!
13:51 19 Aug 20
Just got a cool phase hybrid. Mattress is a little stiff but is slowly softening up. Sleeping through the night finally.
18:42 22 Feb 20
Great mattress, Cooper model. Just let it air out for a good month
20:58 22 Feb 20
The mattress was exactly what I was looking for. Super comfortable for me and I have been sleeping a lot better.
22:38 26 Jul 18
This is an awesome bed compares to others I have seen at 5 and 6 thousand dollars. I would highly recommend.
15:33 02 Jul 19
My wife and I love the Thermic Cool phase!
21:30 27 Feb 20
22:36 29 Feb 20
15:54 02 Jul 19
The cool phase and copper memory foam feel great!
22:06 21 Jul 18
I can’t wait to get my sapphire delivery. I saw them at a conference in Florida and they are amazing! Comfort and support at great price point value.
15:45 02 Jul 19
What an awesome and cool feeling mattress, I have the Copper and I feel refreshed everyday when I get up. Thanks, Sapphire Sleep for a great product!!
21:15 02 Jul 19
This is sleeping at it finest!! For someone who has suffered from sciatica for the past 12 years, upgrading to this Sapphire sleep silver mattress has been a life saver. No pain, no stiffness in the am anymore and sleeping great! We added the Adjustables, which we love, and will be super handy since my wife just had our second child. Check these things out! The cooling effect they have has been wonderful with the heat as well!
15:49 02 Jul 19
We love our bed, best night sleep in a long time. Thank you!
22:10 02 Mar 20
I am very happy so far with my purchase. It has been 90 days and I still have the full support for my back from the day I first purchased.
21:39 20 Jan 20
Bought a Sapphire Copper mattress about a month ago This the best mattress I have EVER had! I have not slept well in years. Tossing, turning, waking up exhausted. Since getting this mattress, I am actually excited for bed time and get a solid nights sleep every single night! I read the other reviews and I have not had any of the issues others have reported.
05:07 21 Mar 20
Okie dokie, first off LOVE this mattress. It is a king and we wanted too get rid of our queen and trade up to a king. (.We got it from a friend who got it WITHOUT his wife going. He like both my husband and myself have severe back problems so we all need a really FIRM mattress. This one is wonderful. But his wife went berserk because she wanted a softone so sold it to us and got a sleep number lol. his lose is our gain. NOW FOR MY PROBLEM: where in the world can I get a fitted sheet that will fit it. It has Sapphire Copper on its end and the measures 10" deep. Dear Lord it is next to IMPOSSIBLE to find a 10" fitted sheet anywhere I looked. Please help. All
21:16 26 Feb 20
I’m in love with my new bed!! The copper one is amazing! I don’t get hot anymore at night and I don’t move/tossNturn. I am so happy with this company and the amazing products they produce.
15:44 02 Jul 19
Great products!!!The cool phase is amazing for the hot nights in Georgia
16:16 31 Jul 19
I purchased a thermacool bed from Sean Stephan back in October 2018. Incredible bed! It’s hard getting out of it in the morning. Not only is it too notch quality but the experience of Box Drop/Sean Stephan was tremendous. Great service and I will refer as many people to him seeking a new mattress as possible. Thanks again!
03:25 13 Jul 19
18:28 22 Feb 20
This mattress is comfortable and I get way better sleep
19:20 03 Jul 19
the cool phase mattress I purchased is unbelievable I sleep throughout the night without getting overheated and my back pain and stiffness has diminished or gone completely
18:38 27 Feb 20
A little firmer than I'd like. it takes about a week for the smell to wear off. But all in all its pretty good.
03:34 21 Feb 20
13:46 02 Jul 19
Love my bed from Sapphire sleep!! Never toss and turn anymore and fall asleep so quickly!
15:28 09 Jul 19
Love my King Cool Phase and adjustable base! Most comfortable mattress I’ve ever slept on!
15:17 06 Jul 19
Sapphire Sleep Cool Phase is the best mattress we have owned. Highly recommend because it gives the greatest night sleep I have ever had! Have had many other brands and this one outranks by far!!
21:56 06 Dec 19
My wife and bought a Cool Phase mattress a few months ago and this is definitely the best mattress we’ve ever had. Its nice climbing into a cool bed every night❄️ and my wife says I no longer wake her up in the night when I roll over because the mattress does not have any springs so it is motionless! Its truly the DO NOT DISTURB BED!
13:36 29 Jan 20
21:07 31 Jan 20
Went into the store and I was so amazed with the customer Service Representative Kayla in the Hammond, LA store She was on point and very knowledgeable about their products I thought I would have to fill out a lot of paperwork but I was done in less than 10minutes I recommend this store to all my family and friends ❤️❤️❤️
15:17 18 Oct 18
For a great night sleep buy a sapphire sleep - I did and it’s the best investment for my wife and me!
13:15 02 Jul 19
My wife and I have been sleeping on the cool phase for over 8 months. It has a lot of great support and keeps us cool at night.
01:27 03 Jul 19
I’ve tried several different memory foam mattresses including Tempurpedic and haven’t found anything that has been comfortable for me until I laid on the cool phase model from Sapphire Sleep. It’s the first time in years that I’ve slept through the night. Highly recommended!
21:06 02 Jul 19
I have a Sapphire Sleep King and I ❤️❤️❤️ my bed! I have had lower back issues due to being an intense athlete my whole life as well as baring children. Because of the pocketed coils my back feels great every morning because my spine is in the correct position no matter which way I lay. And the best thing is- I didn't have to break the bank for so much comfort. I highly recommend Sapphire sleep.
17:26 03 Feb 19
I had a regular spring mattress that was 12 yrs old or more. I have had three back surgeries and was starting to experience pain and stiffness int he morning do to pressure points. I would wake up every two hours. My sleep was just not good. I spent about for months looking into mattresses with no real idea what to do. I checked out a BoxDrop here in my city and they had the Sapphires I tried them out and decided to go with the base Sapphire 12" cool gel. I have never slept better. No pain and stiffness I don't wake up in the middle of the night. I wake up feeling rested. The mattress is the right amount of soft comfort and support.
19:27 23 Apr 19
awesome bed, best sleep in years... get yours at the mattress direct store... avoid the big chain stores..
16:03 13 Jul 19
Friendly service and the mattress is perfect thanks you
16:48 27 Feb 20
We had such a good buying experience! Our mattress being replaced was so worn out, our hope walking into the store was high hope. Not disappointed! Salesgirl was knowledgeable. Price was where we needed it to be. Tried a couple before getting our Sapphire. YES! I recommend this companies product, and have!!
21:32 02 Jul 19
Awesome mattresses. Same quality as the very expensive name brands but half the price.
17:13 04 Jul 19
We just got one and LOVE it! And the price is unbeatable. I am so impressed that I tell all my friends😆
18:28 19 Feb 20
What an unbelievable mattress, we love our bed so much! We tell everybody we know about how good we sleep now.
22:06 06 Dec 19
Purchased the Cool-Phase and i must say its been the best mattress ive bought .most definitely would recommend for anyone having A hard time falling asleep or with Back issues . This is a must have love it .
18:46 19 Feb 20
I absolutely love my cool phase! Best sleep we have ever had! My parents just got one as well!
18:48 19 Feb 20
Sapphire Sleep is an amazing memory foam mattress that helps my customers sleep better! I highly recommend Sapphire Sleep if your in the market for a new mattress!
16:14 13 Jul 19
It was friendly and informative. All the information needed was up front. I would recommend a visit to anyone interested in comparison shopping.
12:43 06 Jul 19
It is the best mattress we have ever owned. The cooling effects and support makes for a Great Nights Sleep. We added a Sapphire Sleep Adjustable Base not just for comfort but for all the health benefits. Highly recommend!!
18:51 19 Feb 20
Omg we love our mattress! We have been sleeping on it for about 6 months. 😍
17:59 14 Sep 19
Our King Cool Phase has helped my back since purchases about 4 months ago. I have 2 bulging discs and have to ice constantly so the cooling feature is worth gold to me. My wife loves it too.
18:50 19 Feb 20
Never slept better before!! Looking for a high-end mattress without breaking the bank, the thermic cool has everything you need for a great nights sleep for years to come. I would definitely recommend!
13:44 02 Jul 19
The Cool Phase is awesome! It repels my body heat and helps me keep cool at night. It is the most amazing bed!
20:45 02 Jul 19
We love our Coolphase. We hate sleeping hot and this solved our problems we had with our old mattress. My son sleeps on the copper and he sleeps thru the night well rested and said his bed is so comfy.
13:40 02 Jul 19
I’m a very hot sleeper and we got a cool phase About two months ago and wondered why we waited so long to get something that! I have lower back issues as well and this has helped incredibly. Haven’t slept this good in years maybe ever. Highly recommend!
18:49 03 Aug 18
Love the Cool Phase mattress!!! Stays cool all night long even with the sheets and protector on the mattress. Great value and 20 year warranty!!! It comes in a box so it’s easy to get a king sized bed into my bedroom. Couldn’t be happier!
19:04 20 Feb 20
The mattress is very comfortable.
13:42 04 Jul 19
My Thermal Cool mattress is the perfect blend of comfort & support. The most comfortable mattress & best rest I've ever had.
05:32 25 Feb 20
Extremely happy with the mattress I bought. I would definitely say, it is by far the most comfortable bed I've ever slept on. And the price? Cant beat it. 1 happy man at night.
14:56 02 Jul 19
I own a cal king thermo cool and would never switch to anything else. It levels my body temperature and has the best support of any memory type foam mattresses. Thank you sapphire sleep
18:12 02 Jul 19
My son sleeps on the Copper and absolutely loves it!! He’s had it for about 8 months so far. His dog seems to love it too and doesn’t seem to wake stiff boned like he used to. We found out in the winter if he used heavy blankets it felt warmer(which he liked). He loves that this one is more firm.
11:23 26 Feb 20
18:48 19 Feb 20
I got the soft Ice split top king mattress for our adjustable base - it was the perfect solution for my fiancee and I. We wanted to be able to adjust our position independently, but did not want a dip in between us. And as for the cooling, I can't say enough. I have always slept hot, this is the first mattress I have ever slept on where I didn't get hot and sweaty all night. Best sleep I have ever had.
14:12 19 Jun 19
An incredibly comfortable mattress! Soft, but you can easily get in and out of the bed without difficulty. Best of all, in the month I've had the mattress I have not woken once sweaty and hot...and I usually have terrible night sweats every night. Best sleep I've had in years! 😀
13:14 04 Jul 19
I owned a Temperpedic for about 10 years and went to replace it. Decided on the COLD one. It feels better than my Temperpedic and I saved more than 3 grand! Quality is great
04:40 26 Feb 20
Most comfortable mattress I've ever slept on!
13:12 02 Jul 19
Been sleeping on the Copper Sapphire Sleep for a little over a week. An amazing mattress, the quality is so noticeable after sleeping on my old mattress for years!! #TeamMemoryFoam
18:48 27 Feb 20
21:39 23 Mar 20
Mattress appears to be a little less sturdy than I was expecting but so far so good. I slept on it last night and got a good night's sleep. Excellent customer service!
18:30 22 Feb 20
firmness, price was very good
13:25 02 Jul 19
We love our Sapphire Sleep Thermic Cool Phase! Coupled with an adjustable base, it has given us amazing sleep!
20:00 08 Jul 19
These mattresses are made for comfort and longevity. The cooling gel an absolute must for "hot" sleepers like myself. They are compatible with adjustable bases, and the 10-20 year warranties are a no-brainer. ⭐️⭐️⭐️⭐️⭐️
19:10 02 Jul 19
Finally I can sleep in any position I want without pain! No shoulder pain on my side and no back pain on my belly!
02:01 22 Feb 20
05:19 29 Feb 20
13:33 02 Jul 19
Our sapphire sleep mattress is amazing. Having slept on memory foam for 10 years, this takes the cake. Love the cooling feature. Best nights sleep ever. I highly recommend getting one, there are a few styles with different comfort, but all with cooling. You won't be disappointed
03:44 24 Aug 19
love the cooling technology I am sleeping all night long! this mattress has improved my quality of life
18:59 27 Feb 20
14:12 02 Jul 19
Best Mattress Ever. I sleep on the Thermic Cool Phase and my wife sleeps on the Ice Silver. We couldn't be happier with our split King mattresses and adjustable bases.
19:05 18 Oct 19
We purchased a Cool Phase and have been sleeping awesome again
12:27 10 Jul 19
We bought a Pearl Firm Queen for our RV Trailer and what a difference from our original mattress. The bed is firm and supportive but also very soft and comfortable. Absolutely love the mattress!.
00:10 11 Mar 20
This is the most comfortable mattress I’ve ever had
00:16 25 Feb 20
We love the bed!
20:58 20 Feb 20
My back hurt daily before I bought this bed and I now have no knots in my back and no pain. My sapphire bed is the best bed I have slept on!!!